Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego IT Service Analyst @ AMS (M/F) Empresa:Landing.Jobs Data Publicação:13/01/2021 Descrição da Função: The Volkswagen Group is helping shaping the digital transformation and Volkswagen Digital Solutions is part of this represented for its 3 Tech Units: AMS, MAN Digital Hub and SDC:LX. AMS | Lisbon We are looking for an IT Service Analyst to join our EPS & Compass + team. The application EPS serves the buyer as a tool for determining the purchasing performance of the parts in the budget and forecast calculation, while Compass+ is a system that supports just in time module processing, as well as calculating and pricing of assemblies within the procurement department. TasksProvide a global support according to business expectations based on SLA, focused on Incidents, Problem, Change and Release Management processes;Work within a focused and analytical team in order to solve technical issues; Verify if the application is working correctly, namely if the communication between the application and the server is working properly and if not try to find a solution or solve the incident;Escalate the problem to the 3rd level and verify the status of the incident in order to solve it in the shortest possible time;Collaborating directly with the team in Germany with the aim of managing customer’s expectations and meet client’s expectations. Requisitos: A Bachelor’s or Master’s degree in Computer Science or related field; At least 5 years of work experience in Application Management Support;Good experience with Java;Experience with Oracle; Customer orientation and advanced problem-solving skillsGreat communication and collaboration skillsHighly motivated with a “get things done” attitudeFluency in English;Nice to have:Knowledge in German;Experience with SQL; Oferece-se: An opportunity for you to join an amazing startup like atmosphere and to be a part of the creation of our local company culture, with the support of a solid international group; An agile environment where your ideas are welcome; A very talented team, just as passionate and goal-oriented as you; You can expect a varied working environment in the Volkswagen Group with exciting tasks and extensive development and further training opportunities as well as a perfectly equipped working environment and an attractive salary. Local:Lisboa (Distrito de Lisboa) Partilhar esta informação Enviar a oferta: IT Service Analyst @ AMS (M/F) Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa