Emprego German Warranty Advisor (M/F) Porto Empresa:Sitel Portugal Data Publicação:10-04-2017 Introdução :We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued. Our Client Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of consumer goods, as well as services for financial institutions. Descrição da Função:Primary Responsibilities: Based in Porto, we are now recruiting an Advisor to perform inbound support for the German market. In a contact center environment, the Advisor will have to deal with service requests and provide information regarding Warranty and Guarantee issues. We are looking for new talent with the commitment to build a successful career with Sitel Portugal. Requisitos: What are we looking for? Requirements: - German native speaker (mandatory) - Strong English skills both spoken and written - Excellent communication and client orientation - High level of empathy, friendliness, and ability to manage stress - Email and chat support experience - Proficiency in relevant computer applications Bonus Skills - Related work experience. Oferece-se:Our Offer: At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are: - Competitive salary (x14) - Monthly meal allowance - Monthly performance bonus - Permanency bonus - Relocation package to Portugal (including traveling and accommodation costs) - Private healthcare insurance (applicable after 6 months) with an on-site Doctor - Full-time (40h/week) - Schedule: 8h/day (Monday to Friday, 7:30 am – 10 pm; Saturday and Sunday, 9 am – 8 pm) - Great office location in Porto - Help in finding accommodation in Porto - 22 vacation days per annum - 2 weeks of training (fully paid by Sitel and included in the contract); - Starting an international career - Supporting one of the largest brands in the world - Further training available through Sitel’s online University - Career opportunities and a great multicultural working environment. We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible.Local:Porto (Distrito do Porto) Entrada:ASAP Partilhar esta informação Enviar a oferta: German Warranty Advisor (M/F) Porto Comentários Para se candidatar preencha o seguinte formulário: Questionário Preencha o questionário completo. Se desejar, coloque aqui alguma nota, comentário ou informação adicional. *Nome completo: *E-mail: *Currículo (.pdf, .doc, .docx): ENVIAR CANDIDATURA Se estiver registado faça login. Pode registar-se aqui.