Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego Customer Support (Part-time) - French Speaker (M/F) Empresa:Webhelp Portugal Data Publicação:19/03/2019 Introdução :Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing. Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting! Descrição da Função:Your mission: You will work for one of world-renowned French brand and your main tasks can include: - Answering consumer queries by email or phone in a polite and diplomatic tone providing a premium customer service experience; - Assisting customers during the pre-sale, sale and post-sale stages; - Processing complaints in a responsible and fair way ensuring that all company procedures are respected and that the consumer is satisfied with the resolution; - Managing customer’s expectations regarding the products and shipping deadlines; - Help convey a positive image of the company and brand in every contact. Requisitos: Profile: - Native or fluent in French; - Good command of English (minimum B2); - Previous experience in customer service is a plus; - Availability to work in part-time (30h/week); - Availability to work in rotating shifts (schedules depending on the project); - Good computer skills; - Excellent listening and communication skills; - Positive attitude and team spirit. Oferece-se:What we offer: - Possibility to collaborate with some of the biggest brands in the industry; - Opportunity to be part of a challenging and fast-paced environment; - Free training, professional development and career evolution; - Multicultural and inclusive environment; - Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others.Local:Lisboa (Distrito de Lisboa) Entrada:Immediately Partilhar esta informação Enviar a oferta: Customer Support (Part-time) - French Speaker (M/F) Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa