Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego IT Field Support Specialist (M/F) Empresa:Landing.Jobs Data Publicação:18/01/2020 Descrição da Função:CONTRACTOR OPPORTUNITY: This role is to work as a contractor, which means you'll set up your own company to provide services to a Client - we provide help with this, don’t worry!Job Description:The IT Field Support Specialist is responsible for providing both phone and in-person desktop, notebook, and other user device support including, but not limited to, break/fix, configuration issues, troubleshooting, software installations, hardware repair of and Apple machines.The IT Field Support Specialist will also be responsible for researching and implementing fixes for new issues and working on tasks and issues. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values and established processes and procedures.Tasks and ResponsibilitiesEnd-user facing expertise in providing support for hardware and software issues within end-user computer systems (notebooks, printers and mobile apps if necessary);Advanced knowledge and training in configuration, installation and troubleshooting notebooks, printers, and mobile applications;Responds to end-user product-related questions for all supported hardware, software, and applications;Understands and maintains/outperforms service levels established;Analyzes problems to identify problem area(s) and provide corrective action, recommending solutions to client application and account related issues.Duration: 6 month Availability: Full-timeStart-date: February 2020Location: Porto Salvo Requisitos: Skills/Attributes Required: 2+ years in a customer-facing deskside support/end-user computing role;Bachelor's Degree in Management Information Systems or Information Technology or equivalent experience required;Must have excellent communication skills, positive attitude and be engaging with end-users;Experience with mac OS applications (OS X);Experience with problem-solving in a support-oriented environment. Nice to have: Skills Valued: The ability to multi-task and handle ever-changing priorities;Willingness to learn new skills and work outside of your comfort zone with the end-user community;Ability to manage individual tasks that may require cross-departmental communication and collaboration. Oferece-se:Local:Lisboa (Distrito de Lisboa) Partilhar esta informação Enviar a oferta: IT Field Support Specialist (M/F) Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa