Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego German Customer Advisor – Retail (M/F) Lisbon Empresa:Webhelp Portugal Data Publicação:19/03/2019 Introdução :Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing. Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting! Descrição da Função:Your mission: - Answering queries in a polite tone providing a premium customer service experience; - Assisting customers during pre-sale, sale and post-sale stages; - Processing complaints in a responsible way that the consumer is satisfied with the resolution; - Managing customer’s expectations regarding the products and shipping deadlines; - Help convey a positive image of the company and brand in every contact. Requisitos: Profile: - Native or fluent in German; - Good command of English (minimum B2); - Previous experience in customer service is a plus; - Availability to work in rotating shifts (schedules depending on the project); - Excellent listening and communication skills; - Positive attitude and team spirit; - For non EU residents it is mandatory to have a valid work-permit. Oferece-se:What we offer: - Opportunity to be part of a challenging and fast paced environment; - Possibility to collaborate with some of the biggest brands in the industry; - Free training, professional development and career evolution; - A multicultural and inclusive environment; - Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others; - If living abroad, we offer a relocation package that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€; - Work Place – Lisbon, Portugal.Local:Lisboa (Distrito de Lisboa) Entrada:Immediately Partilhar esta informação Enviar a oferta: German Customer Advisor – Retail (M/F) Lisbon Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa