Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego Senior Operations Manager (M/F) Empresa:Landing.Jobs Data Publicação:11/07/2017 Descrição da Função:Responsible for coordinating the Operations of services mainly developed by Sky Portugal, ensuring high availability and reliability of services and continuous improvement of operations processes. Reports to the head-of technology in Lisbon.Key responsibilities:Ensure high availability of Sky Store and Interactive servicesContinuous monitoring of performance and capacity of the platforms, ensure trends and problem are discovered - Manage incidents and continuously track platform improvements to resolve existing problems.Leading the multiple technical support teams across Lisbon and Osterley, UK (about 15 people) which ensure in-life service restoration, day to day maintenance activity and deployments to various environments,Escalation point of contact for all operational aspects, including potential out of working hours calls.Build relationships with all other Sky areas relevant to our operational processesCreate monthly availability, incident and capacity reporting between othersManage operational risks proactivelyLeading Change Advisory Board for our services and maintain release plan for production systemsFrequent review of service processes to ensure efficient operationsSupport other Lisbon Operational activitiesManage operational costs and contracts and provide estimates for new projects.Review architecture for new components to ensure maintainability, scalability, resilience and automation level from a DevOps perspectiveExplore and introduce new technologies that could improve the operations process and reliability Requisitos: Experience in running/operating end customer facing platforms with significant number of customersGood team working skills and leadership skills.Excellent organisational skills, structured and a methodical approach to workTechnical background across a broad range of aspects related to operational management of Web platforms, including networking technology, infrastructure, DevOps, deployment pipelines, development best practices, databases and others.Strong focus on the end customer - ability to keep a view of the big picture for our customers and how to improve our services while being able also to go throughStrong focus on the end customer - ability to keep a view of the big picture for our customers and how to improve our services while being able also to go through detailed analysis of technical issuesAvailability to travelGood spoken English Local:Lisboa (Distrito de Lisboa) Partilhar esta informação Enviar a oferta: Senior Operations Manager (M/F) Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa