Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego Lead UX Designer (M/F) Empresa:Landing.Jobs Data Publicação:24/07/2021 Descrição da Função:We’re looking for a lead user experience designer to join our global UXD practice at Springer Nature and work within a large programme of work that looks at internal legacy systems and processes in the business.OverviewSpringer Nature has a portfolio of over 3,000 peer-reviewed journals and books across all areas of science. The Content Acquisition (CA) programme you’ll be joining has been re-looking at the legacy systems and processes across our imprints and working on creating a world-class submissions experience for our global audience of scientific researchers and editorial staff.Team GoalsWithin the CA programme sits the Researcher Funding and Payments Experience team. This team will define and develop an intuitive and customer-focused payment service with the goal to provide the best possible experience for researchers during the process of scientific publication and for our institutional and funding customers. Why this mattersObtaining funding is a crucial step for our researchers when deciding to publish in Open Access journals. Difficulty in achieving this or in the overall payment process can deter our researchers from publishing in the most suitable journals. We want to remove these obstacles and make the process simple, fast and convenient to both offer researchers true choice and drive revenue to the business.How the team worksWorking closely with the rest of the team, you will help everyone to focus on the right problems to explore, then deliver solutions in innovative ways. Day-to-day, we aim to keep design and development as lean as possible - working towards delivering through incremental experimentation and learning. What you’ll do...You will be “owning” the experience of the primary two archetypes (personas) involved in the Researcher Funding and Payments Experience - The Author and The Institutional Customer. You will have five key areas of focus (Strategy, Research, Metrics, Delivery and People): Requisitos: At the end of 12 months you will have achieved the following outcomes:StrategyYou will have developed a solid foundational understanding of the experience vision and the user experience strategy for those user archetypes. You will have demonstrably used the strategy artefacts to inform your day to day design decisions and those of the team. You will have input into the strategy (for instance, updating the relevant service design blueprint) with new information and data from research as we progress into its execution. You will have kept the vision and direction of the experience up to date and socialised it with team members and beyond.You will have identified potential gaps in knowledge or opportunities for experience improvements and taken steps to successfully and demonstrably fill those gaps and deliver on those opportunities.ResearchYou will have become an expert in the body of research work that concerns your archetypes.You will have identified gaps and assumptions in our understanding of the needs, problems, goals and behaviours of your user archetypes.You will have created a cohesive plan of research that aims at both dealing with the broader understanding of the archetypes (explorative/formative) and with concept and solution validation (evaluative), that will inform both strategy and delivery.You will have carried out - alone, with your delivery team or supported by senior and lead user researchers in the domain and also part of the wider UX team - the execution of the research plan.You will have ensured research becomes ingrained in the mindset of the team as key to delivery of successful products and as a way to both define and evaluate measures of customer success.MetricsYou will have helped define the key metrics and KPIs that tell the true story about the level of satisfaction of our users with their experience of our products and services. You will have ensured that design decisions are as much evidence-based as possible and encouraged consistent measuring of the impact of the team’s solution and designs on the customer.You will have ensured that these metrics are understood by the team and beyond and are regularly tracked, monitored and referred to.DeliveryYou will have ensured that the del Oferece-se:14 monthly equal salary payments22 holiday allowanceDaily food compensation Eur 7,63 for every working day10% timeCompensation for private health insurance for employee, spouse and kidsMobile phoneLaptop Local:Lisboa (Distrito de Lisboa) Partilhar esta informação Enviar a oferta: Lead UX Designer (M/F) Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa