Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego Windows Reliability Support Engineer (M/F) Empresa:Landing.Jobs Data Publicação:24/02/2017 Descrição da Função:A Support Engineer is an exciting & challenging role in the resolution of highly complex, technical, and escalated support incidents related to supporting customer via phone, web, email, chat and other support channels covering various development and deployments. The successful candidate has the drive and intellectual horsepower to resolve the most difficult technical customer issues, often through collaboration with other technical specializations; will be a technical resource for the team regarding case reviews, troubleshooting and effective customer interaction and will interface with various levels of management internal and external. The candidate needs to have knowledge and skills to:•Possess deep technical expertise and can solve complex technical problems through sound, creative troubleshooting.•Demonstrate critical thinking, strong communication skills and ability to develop strategic on going customer relationships.•Enjoy team work, and actively contribute to their peer group as well as our customer account teams. Requisitos: •Strong knowledge of Core Windows technologies, example concepts: Hyper-V and virtualization Clustering Storage Diagnostics and Troubleshooting etc.•Good understanding of the Windows architecture, example concepts: Memory Management Processes and Threads User Mode vs Kernel Mode •Good understanding of troubleshooting techniques: Profiling Debugging Testing•Excellent Communication Skills – can fluently speak and write in English. Any other language is beneficial •Proven ability to work in a self-directed environment and at the same time, go above and beyond to meet customer expectations. •Passion for lifelong learning and personal and professional development•Intercultural awareness within the EMEA region and beyond•Proven Growth Mindset: always learning, open to ideas, taking risks and embracing challenge Nice to have:• Understanding and knowledge of programming languages such as: C/C++ C# Any other language is a plus•Current Microsoft IT Certification preferred (Ex. MCSE, MCSA, MCSD, MCTS) Local:Lisboa (Distrito de Lisboa) Partilhar esta informação Enviar a oferta: Windows Reliability Support Engineer (M/F) Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa