Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego Reporting Analyst for Abbott Diabetes Care (M/F) Lisbon Empresa:Sitel Portugal Data Publicação:06/11/2018 Introdução :We are a leading global outsourcing provider of multilingual customer experience management with 150 offices across 24 countries. We offer tailored customer care solutions to our diversified client base across all stages of the customer journey. With our operational excellence, continued focus on process improvement and value-add solutions, we are your global partner for today and tomorrow. Descrição da Função:Our expectations about you: As a Report Analyst, you will support Abbott Diabetes care operations across a wide range of services. You will be responsible for the production of both Operational and Financial Key Performance Indicator (KPI) reports, in order to help with management decisions. - Collect and collate Operation and Financial KPI data from our Operations; - Create, develop and automate reports that reflect such data; - Deliver reports to the Business Analyst team. Requisitos: Knowledge/Skills/Abilities: - Proficient English level (C1 minimum); - Advanced Excel Microsoft Office (e.g. Pivot tables and macros); - Ability to communicate KPI data and forecasts to employees at all levels; - Ability to work proactively and independently; - Intermediate knowledge of Contact Center management and related calculations; - Ability to prioritize workload, meet deadlines and perform multiple tasks with great attention to detail. Education: - College degree, or directly related work experience. Experience Target: - Essential minimum of 6 months reporting experience; - Contact Center reporting experience would be an advantage. Oferece-se:Our offer: - At Sitel, we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are health insurance, daily organic fruit, a nice, open working station, and a great social environment. Sitel has an atmosphere of joy, pace and ambitions and we often have social events, contests and other fun activities, to give everyday life a zing. Our offer includes: - Competitive package, according to the demonstrated skills; - Continuous investment in training and personal development; - Being part of a successful multinational company in a growing industry; - Private healthcare insurance (applicable after 6 months) with an on-site Doctor; - Help in finding accommodation (if necessary). Application: - We will screen and interview candidates continuously, so please apply online via our career portal as soon as possible. We will close the position down once we have found the right candidate. We look forward to hearing from you. We are looking to fill in the position as soon as possible and will invite the best candidates for interviews in the very near future. Therefore, if you feel that this ad sums up your character and ambitions, please submit your resume as soon as possible.Local:Lisbon (Distrito de Lisboa) Entrada:Immediately Partilhar esta informação Enviar a oferta: Reporting Analyst for Abbott Diabetes Care (M/F) Lisbon Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa