Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego French Contact Center Supervisor (M/F) Lisboa Empresa:CCTalents Data Publicação:20/01/2017 Introdução :Here’s the deal Top worldwide brands have their Customer Service located in Portugal. We’re gathering great agents to provide top-notch service but for that we need fantastic supervisors to bring out the best in the team. You know, organize their workload, monitoring the team’s performance and improve their success, ensuring the internal objectives Are you up to it? Descrição da Função:Tasks will vary depending on the brand and the type of support needed. Here are the typical ones: - Ensuring the team’s development, monitoring and evaluation; - Motivating the team; - Managing the team daily, according to internal policies; - Ensuring the accomplishment of the Key Performance Indicators; - Developing action plans for continuous improvement. Requisitos: Here’s what we expect: - Native speakers and writers in Français and English ; - Previous experience as a supervisor in a contact center; - Excellent communication skills; - PC literate with good keyboard skills; - Leadership skills; - Ability to make decisions under high levels of stress. Oferece-se:Here are the goodies! - Full-time contract - Availability: Monday thru Saturday/Sunday – rotating shifts schedules - Flexibility in working hours - International and multilingual working environment - Dynamic, open and friendly atmosphere 22 vacation days per year - Salary in line with market conditions: base salary + bonus. Due to the nature of this position, the recruiter has requested to restrict applications to candidates with EEA (European Economic Area) nationalities.Local:Lisboa (Distrito de Lisboa) Entrada:Imediata Partilhar esta informação Enviar a oferta: French Contact Center Supervisor (M/F) Lisboa Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas.