Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego French Customer Advisor – Airline Reservations (M/F) Lisbon Empresa:Webhelp Portugal Data Publicação:28/02/2019 Introdução :Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing. Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting! Descrição da Função:Your mission: - Booking management (altering, canceling or creating new reservations); - Advising customers on the services we provide on the phone or by email; - Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations); - Post-sales service (litigation and compensation management); - Handling and manage the administrative process (invoicing, written communication, travel documents). Requisitos: Profile: - Native or fluent in French; - Good command of English (minimum B2); - Previous experience in customer service, tourism or travel is a plus; - Knowledge of GDS tools Sabre, Amadeus or Galileo; - Availability to work in rotating shifts (schedules depending on the project); - Excellent listening and communication skills; - Positive attitude and team spirit; - For non-EU residents, it is mandatory to have a valid work-permit. Oferece-se:What we offer: - Opportunity to be part of a challenging and fast-paced environment; - Possibility to collaborate with some of the biggest brands in the industry; - Free training, professional development and career evolution; - A multicultural and inclusive environment; - Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others; - If living abroad, we offer a relocation package that includes: one to three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€; - Work Place – Lisbon, Portugal.Local:Lisboa (Distrito de Lisboa) Entrada:Immediately Partilhar esta informação Enviar a oferta: French Customer Advisor – Airline Reservations (M/F) Lisbon Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa