Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Emprego Helpdesk Technician (M/F) Empresa:Landing.Jobs Data Publicação:27/05/2017 Descrição da Função:The Panalpina Group is one of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a global network with some 500 offices in more than 70 countries, and employs around 16,000 people worldwide.We are looking to hire a IT Helpdesk Technician.Panalpina Centre of Excellence in Lisbon is expanding aggressively and will continue to do that going forward. To accommodate the growth, we need a IT Helpdesk Technician to help with IT support, Helpdesk and implementation of new technology in order to ensure smooth integration and strengthening the end-user experience. This role will be part of the WMI (Windows & Messaging) team, reporting directly to the Corporate Windows & Messaging Team Leader.ResponsibilitiesProviding first level support to local colleagues in case of problems/questions with IT applications and/or equipmentAssist the local purchasing responsible in forecasting and planning of any IT related needsInstallation (staging) of new workstations and laptops with a defined image/customisationInstalling and setting up IT end-user equipment physicallyDefining standards, policies and guidelines in cooperation with colleagues from the WMI teamDocumentation and asset management, including lifecycle managementAssist with Printer/Scanner operations and troubleshootingAssist with local Wifi/Network operationsAssist with local IPT/Telephony operationsAssist with local Video Conferencing operationsManagement of local user-rights to IT resources, including Application access, Network drives etc.Eventually take part of daily WMI tasks/projectsSupport the branch office in Lisbon as Local IT/Helpdesk contact Requisitos: Good Knowledge in Microsoft Exchange 2007 / 2010 / 2013 (existing certifications are an advantage)Good skills in supporting and communicating with end-users in a helpdesk environmentGood skills and experience in problem determination, analysis and resolutionKnowledge in Microsoft client OS Windows 7/10 (Deploying, supporting and maintaining Microsoft devices in an enterprise environment)Knowledge in Client Management - Microsoft System Center 2012 (SCCM) or similar solutions.Knowledge in Apple macOS/iOS (Deploying, supporting and maintaining Apple macOS/iOS devices in an enterprise environment)Know-how in server based computing (Citrix, MS Terminal Services)Know-how in network technology and troubleshooting on client/access levelITIL knowledgeExcellent English (beneficial spoken & written) is a mustNice to have:Other languages (especially German) are an advantageScripting skills (Microsoft Powershell) Oferece-se:You will be part of a dynamic team, part of our Corporate ITInternational EnvironmentAttractive compensation packageLocal:Lisboa (Distrito de Lisboa) Partilhar esta informação Enviar a oferta: Helpdesk Technician (M/F) Comentários Atenção! Esta oferta já expirou, não sendo possível efectuar mais candidaturas. Candidate-se a esta oferta Será redireccionado para o site da empresa